Electric Bike Vancouver - Warranty

Warranty for electric fat bikes vancouver bc

PR Industries Ltd LIMITED WARRANTY

 

PR Industries Ltd  warrants all electric bike components for up to 1 year (prorated). This warranty covers any replacement of the defective components in materials. PR Industries Ltd is committed to producing the highest quality of bikes. All of our authorized dealers are dedicated to providing the best care for your bike. We appreciate your business and value your feedback. You can reach us anytime.


 

WHAT IS NOT COVERED? (WARRANTY EXCLUSIONS)                     

  • Any damage resulting from negligence of the periodic maintenance.

  • Any damage which results from repair, adjustment or maintenance operations by any methods other than those specified by PR Industries Ltd .

  • Any damage which results from hard driving due to race, rally, or operation in a location not generally used for riding;

  • Any damage which results from use beyond the limitations such as overloading the ebike, or any damage from the use under abnormal conditions;

  • Any damage caused when the product is used as a rental bike;

  • Any damage due to improper storage or transport;

  • Any damage which results from modifications of the product.

  • Any damage that results from the passage of time (natural fading or painted surfaces, plated surfaces, sheet peeling and other deterioration);

  • Consumable replacement parts. PR Industries Ltd will not warrant parts worn due to natural wear and tear;

  • Any damage which results from unavoidable natural disasters, fire, collision, theft, and second damages based on any of these occurrences;

  • Sensational phenomena that do not affect performance or function of the product such as motor noise, vibration or seepages.

  • Minor scratches from shipping.


Returns must be made within 3 days from date of receiving of the order; all refunds are subject to 25% re-stocking charge. Item must be in original packing condition and it must be shipped via Fedex Prepaid. Refund will be issued within 2-7 business days as soon as we have received and inspected the item you returned.

Refunds before receiving goods, there will be admin charge of 6%.

Warranty replacement is subject to a claim charge of $40 + depending on the part.

Warranty will apply on any defective components for one time only.

Returns & Warranties does not cover any shipping and handling.

All return items must be sent to our Vancouver Canada location.

No returns on special orders.



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